1. Acceptance of Terms
By accessing and using the Backflexexpel website (backflexexpel.world), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.
These Terms of Use constitute a legally binding agreement between you and Backflexexpel, located at Salbergweg 6, 8940 Liezen, Austria.
2. Description of Services
Backflexexpel provides information about dietary supplements and wellness products, specifically Digelventa. Our website allows you to:
- Learn about our products and their ingredients
- Place orders for products
- Contact our customer service team
- Read policies and product information published on this website
3. User Eligibility
To use our services and make purchases, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete information
- Comply with all applicable laws and regulations
4. Product Information
We strive to provide accurate product descriptions and information. However:
- Digelventa is a dietary supplement, not a medicine
- Our products are not intended to diagnose, treat, cure, or prevent any disease
- Individual results may vary based on personal factors
- Product images may vary slightly from actual products
- Always read product labels before use
If you have any medical conditions or are taking medications, consult a healthcare professional before using any dietary supplement.
5. Orders and Payments
5.1 Placing Orders
By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline any order at our discretion.
A contract is formed when we confirm acceptance of your order (for example by order confirmation email or by dispatching the goods), unless applicable law requires otherwise. You will receive confirmation of the main characteristics of the goods, total price including taxes and charges, and our identity and contact details as required for distance contracts under the Austrian Act on Distance and Off-Premises Contracts (Fern- und Auswärtsgeschäfte-Gesetz — FAGG) implementing Directive 2011/83/EU.
5.2 Pricing
All prices are displayed in Euros (EUR) and include applicable VAT. We reserve the right to modify prices at any time without prior notice, though changes will not affect orders already placed.
Before you are bound by the contract, we make available the total price including all mandatory charges (such as VAT and, where applicable, delivery costs) in a clear and comprehensible manner.
Where we display a prior or “was” price together with a reduced price, the prior price generally reflects the lowest price we applied to consumers in the 30 days before the reduction, in line with EU and Austrian rules on price indications (including the Omnibus Directive as implemented nationally), unless we clearly state a different reference basis.
5.3 Payment
Payment must be made using the accepted payment methods displayed at checkout. All payments are processed securely.
5.4 Delivery, Passing of Risk, and Shipping Costs
Delivery times and shipping costs are communicated before the conclusion of the contract (e.g. on the product or checkout page or in the order process). Unless expressly agreed otherwise, risk passes to you when you or a third party designated by you (other than the carrier) acquires physical possession of the goods.
5.5 Right of Withdrawal (Consumers)
If you are a consumer within the meaning of EU and Austrian law, you have a statutory right of withdrawal for distance contracts. The conditions, exceptions, and consequences are explained in our Return Policy, including the model withdrawal form.
5.6 Statutory Warranty and Complaints
Statutory rights regarding non-conforming goods (legal warranty / Gewährleistung) apply in accordance with Austrian law. For complaints, please contact us using the contact details in these Terms or in our Legal Information page.
6. Intellectual Property
All content on this website, including but not limited to:
- Text, graphics, logos, and images
- Website design and layout
- Product descriptions and marketing materials
- Trademarks and trade names
is the property of Backflexexpel or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
7. User Conduct
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Provide false or misleading information
- Interfere with website functionality or security
- Attempt unauthorized access to our systems
- Use automated systems to access the website without permission
- Engage in any activity that could harm our business or reputation
8. Limitation of Liability
To the maximum extent permitted by Austrian and EU law:
- We provide the website and products "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the products in question
- We are not responsible for third-party content or websites
This limitation does not affect your statutory rights as a consumer under Austrian and EU consumer protection laws.
9. Indemnification
You agree to indemnify and hold harmless Backflexexpel, its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms of Use or misuse of our services.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.
11. Modifications
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.
12. Termination
We may terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties.
13. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of Austria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts in Liezen, Austria, unless mandatory consumer protection laws provide otherwise.
For consumers residing in the EU, you may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr
14. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Contact Information
For questions about these Terms of Use, please contact us: